Shipping policy

Shipping Policy for LetsFindMyCarPart.com

Effective Date: May 8, 2026

Thank you for shopping with LetsFindMyCarPart.com (“Company,” “we,” “our,” or “us”).

This Shipping Policy explains how orders are processed, shipped, delivered, and handled through our website. By placing an order through our website, you agree to the terms outlined below.


1. Shipping Availability

LetsFindMyCarPart.com currently ships products within the United States only.

At this time, we do not offer:

  • International shipping
  • Overseas territories shipping
  • Freight forwarding support outside the United States unless specifically approved

Certain products may have shipping restrictions based on:

  • Supplier limitations
  • State regulations
  • Hazardous material classifications
  • Oversized package limitations

We reserve the right to cancel or refuse orders that cannot legally or reasonably be shipped.


2. Order Processing

Orders are typically processed after:

  • Payment authorization
  • Fraud screening
  • Inventory confirmation
  • Supplier approval (if applicable)

Processing times may vary depending on:

  • Product availability
  • Supplier fulfillment schedules
  • Weekends or holidays
  • Volume of orders
  • Weather or carrier disruptions

Orders are not considered accepted until shipment confirmation has been issued.


3. Shipping Methods and Carriers

We may utilize various shipping carriers and logistics providers, including but not limited to:

  • UPS
  • FedEx
  • USPS
  • DHL (domestic services where applicable)
  • Regional freight providers
  • Supplier-direct shipping partners

Shipping carrier selection may vary depending on:

  • Product size and weight
  • Supplier warehouse location
  • Delivery address
  • Shipping speed selected
  • Operational requirements

We reserve the right to change carriers without notice when necessary.


4. Estimated Delivery Times

Delivery estimates provided at checkout are estimates only and are not guaranteed delivery dates.

Actual delivery times may be affected by:

  • Carrier delays
  • Weather conditions
  • Natural disasters
  • Supplier backorders
  • Inventory shortages
  • High shipping volume periods
  • Address verification issues
  • Mechanical or transportation disruptions

LetsFindMyCarPart.com is not liable for delays outside of our reasonable control.


5. Supplier Direct Shipping

Some products may ship directly from manufacturers, distributors, or third-party suppliers.

As a result:

  • Orders containing multiple items may arrive in separate shipments
  • Products may ship from different warehouse locations
  • Delivery times may vary between items
  • Separate tracking numbers may be issued

We are not responsible for delays caused by supplier processing schedules.


6. Shipping Costs

Shipping costs are calculated based on factors including:

  • Package size
  • Weight
  • Delivery destination
  • Shipping method
  • Supplier shipping requirements

Shipping charges are displayed during checkout when applicable.

Additional shipping charges may apply for:

  • Oversized items
  • Freight shipments
  • Remote delivery areas
  • Special handling requirements


7. Freight and Oversized Shipments

Certain products may require freight shipping due to size, weight, or carrier restrictions.

Freight deliveries may require:

  • Scheduled delivery appointments
  • Signature confirmation
  • Commercial delivery access
  • Curbside delivery acceptance

Customers are responsible for ensuring:

  • Delivery accessibility
  • Accurate contact information
  • Safe unloading arrangements when necessary

Additional freight charges may apply for:

  • Re-delivery attempts
  • Missed appointments
  • Residential access limitations
  • Liftgate services


8. Incorrect Shipping Information

Customers are solely responsible for providing accurate:

  • Shipping addresses
  • Contact information
  • Apartment or unit numbers
  • Delivery instructions

LetsFindMyCarPart.com is not responsible for:

  • Delays caused by incorrect information
  • Lost packages resulting from incorrect addresses
  • Additional shipping fees due to returned shipments
  • Failed delivery attempts

Orders returned due to customer-provided errors may be subject to:

  • Additional shipping charges
  • Restocking fees
  • Return processing deductions


9. Tracking Information

Tracking information may be provided once available from the shipping carrier or supplier.

Tracking updates are controlled by the carrier and may not update immediately after shipment.

Customers are responsible for monitoring shipment progress using the provided tracking information.


10. Lost, Stolen, or Delayed Packages

Once a shipment has been transferred to the carrier, delivery operations are primarily under the carrier’s control.

LetsFindMyCarPart.com is not responsible for:

  • Stolen packages after delivery
  • Carrier delays
  • Delivery exceptions
  • Weather-related interruptions
  • Incorrect scans by carriers

If a package appears lost or delayed, customers should:

  1. Verify shipping information
  2. Review tracking updates
  3. Contact the carrier directly when applicable
  4. Contact our support team for assistance

Claims for lost shipments may require carrier investigation before resolution.


11. Damaged Shipments

Customers should inspect packages immediately upon delivery.

If a shipment arrives:

  • Damaged
  • Opened
  • Missing items
  • Crushed or visibly compromised

Customers should:

  • Photograph the packaging and products
  • Retain all original packaging materials
  • Notify us promptly
  • Note visible damage with the carrier when possible

Failure to report shipping damage within a reasonable timeframe may affect claim eligibility.


12. Refused Deliveries

Orders refused by the customer may be subject to:

  • Return shipping costs
  • Supplier penalties
  • Restocking fees
  • Original shipping deductions

Custom or special-order products may not qualify for refunds if refused.


13. Backorders and Inventory Delays

Occasionally, products may become unavailable after an order is placed due to:

  • Supplier inventory changes
  • High demand
  • Manufacturer shortages
  • Catalog synchronization delays

In such cases, we may:

  • Hold the order pending availability
  • Partially ship available items
  • Cancel unavailable items
  • Issue refunds when necessary

We reserve the right to limit quantities or refuse fulfillment when inventory errors occur.


14. No Guarantee of Delivery Dates

Any delivery dates shown on the website, in emails, or provided by customer support are estimates only.

LetsFindMyCarPart.com does not guarantee:

  • Exact delivery dates
  • Weekend delivery
  • Holiday delivery
  • Same-day processing
  • Continuous carrier availability


15. Automotive Parts Shipping Disclaimer

Certain automotive parts may:

  • Require special packaging
  • Be sensitive to handling conditions
  • Require professional installation after delivery

LetsFindMyCarPart.com is solely a parts retailer and does not:

  • Install products
  • Provide repair services
  • Guarantee installation outcomes
  • Supervise transportation handling by carriers

Customers are responsible for inspecting all parts prior to installation.


16. Limitation of Liability

To the fullest extent permitted by law, LetsFindMyCarPart.com shall not be liable for:

  • Shipping delays
  • Delivery failures
  • Carrier negligence
  • Weather interruptions
  • Lost profits
  • Vehicle downtime
  • Labor expenses
  • Consequential damages
  • Indirect damages related to shipping or delivery

Our maximum liability related to shipping claims shall not exceed the amount paid for the affected shipment or product.


17. Policy Updates

We reserve the right to modify this Shipping Policy at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of the updated policy.


18. Contact Information

For shipping-related questions or support, contact:

LetsFindMyCarPart.com

Email: info@letsfindmycarpart.com